PRIVACY POLICY
We invite you to take a moment to read our Privacy Policy (hereinafter the “Policy”) to understand how the Data Controller, namely [Innovobit], based in [Athens], contact phone [Contact Phone], and email address LifePilot.smartapp@gmail.com (hereinafter “we”), collects, stores, uses, and generally processes your personal data when you visit or use our website.

For any questions regarding the processing of your personal data, you may contact us using the above details.

1. What are Personal Data?
The term “personal data” refers to information or details of natural persons, such as full name, postal address, email address, contact phone, etc., which identify or can identify the natural person, hereinafter “Personal Data” or “Data.”

2. What is the Processing of Personal Data?
Any operation or set of operations performed on personal data or sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction.

3. What Data do we collect?
Our website [Website Address www.smsi.gr is mainly informational and aims to minimize the collection of Personal Data.

We only collect the absolutely necessary Data, which is suitable and necessary for the intended purpose, specifically the information you provide in the “Contact” form (name, email address, and any information you choose to submit via your message).

4. Cookies
“Cookies” are small text files stored in your browser when you visit the website.

We only use essential cookies. Essential cookies are necessary for the proper functioning of the website. They allow you to navigate and use its features, such as accessing secure areas. These cookies do not identify you personally. Without these cookies, we cannot provide an effective operation of our website.

5. For what purpose do we process your Data and on what legal basis?
We process your Data for the purpose of communicating with you and providing our services. When you submit a query or request via the “Contact” form, we process your Data to manage, respond to, and resolve your inquiries/requests. The processing of your Data is based either on our legitimate interest to respond to your queries or requests, or on the necessity to take measures prior to entering into a contractual relationship with you.

When your inquiry relates to exercising your rights as described below, we are authorized to process your Data to fulfill our legal obligations.

6. Who are the recipients of your Data?
Access to your Data is limited to essential personnel of [Innovobit], who are bound by confidentiality, and specific external partners who act as Data Processors and provide website management and maintenance services.

We do not share your Data with third parties.

7. How do we ensure that Data Processors respect your Data?
All Data Processors we use agree and are obliged to maintain confidentiality, not share Data with third parties without [Innovobit]’s permission, take appropriate security measures, and comply with the legal framework for the protection of Personal Data, particularly Regulation 679/2016/EU (GDPR).

8. Do we transfer your Data outside the EU?
We do not transfer your Data to countries outside the EU. Processing of your Data is restricted within the EU only.

9. When do we delete your Data?
The Data you provide in the “Contact” form is retained only as long as necessary to fulfill your request or respond to your inquiry, unless a new purpose arises during communication for which further processing is required.

10. Is your Data secure?
Recognizing the importance of the security of your Personal Data, we have implemented all appropriate organizational and technical measures to protect your Data from accidental or unlawful processing. We use the most modern and advanced methods to ensure maximum security. These measures are reviewed and updated as necessary.

11. What are your rights?
You have the right to:

• Access your personal data.

• Correct inaccurate personal data.

• Delete/erasure (right to be forgotten).

• Data portability.

• Restrict processing.

• Object/withdraw consent to the processing of your Data.

12. How can you exercise your rights?
To exercise your rights, you may send your request to [Innovobit] at [Athens] or via email at LifePilot.smartApp@gmail.com, and we will review and respond as soon as possible.

We respond to your requests free of charge, without delay, and in any case within one (1) month of receiving your request. If your request is complex or there are numerous requests, we will inform you within the month if an extension of up to two (2) additional months is necessary.

If you do not receive a response within the above timeframe or your issue is not resolved, you may contact the Hellenic Data Protection Authority http://www.dpa.gr/.

13. Do we use automated decision-making, including profiling, when processing your Data?
[Innovobit] does not make decisions based on automated processing of your Data.

14. Applicable law for the processing of your Data
The applicable law is Greek law, as shaped in accordance with the General Data Protection Regulation 2016/679/EU (GDPR), and in general the current national and European legal and regulatory framework for personal data protection. The competent courts for any disputes related to your Data are the courts of Athens.

15. How will you be informed of changes to this Policy?
We update this Policy whenever necessary. If there are significant changes to the Policy or the way we use your Data, we will publish the update on our website before the changes take effect and notify you by any appropriate means.

We encourage you to read this Policy periodically to understand how your Data is protected.